OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
138 ratings and 96 comments received in the last 90 days.
11 August 2024
We dealt with Myles purchasing the car, and Amber dealt with the handover. Both were exceptional, along with Charlie who's the technical expert.
07 August 2024
Bought the car I wanted
18 July 2024
Usual attentive Bowker service made the whole process as painless as possible; Kirstin and Charlie were both super-helpful answering my idiotic questions.
09 July 2024
Delivery was delayed
07 July 2024
Good salesman, friendly and attentive.
30 June 2024
Paperwork easily do online. Salesman, James was excellent. Friendly, professional and not pushy.
15 September 2024
Smooth operation, no problems
15 September 2024
My car is always returned in a clean condition
14 September 2024
Very good customer communication and attention
12 September 2024
Good service and support Premium price point on hour labour rate, could do better to support in current cost of living.
11 September 2024
Great staff team who are very helpful. Very patient and understanding team.
11 September 2024
Always kept updated on progress
11 September 2024
Lady I delay with was great - very helpful. The work was professional and done on time. The only reason I'm giving 4 Stars is the car wash afterwards was poor. The windows were all streaky, the bodywork had missed spots and the wheels were pitiful
10 September 2024
Polite and friendly
09 September 2024
Really helpful and informative
09 September 2024
Always do as arranged
12 September 2024
My sales contact was thorough throughout the process. No question was too trivial. Product Genius was very helpful and I will be going back with more questions. All staff were very professional and well dressed. This enhanced the process.