Very good assistance at showroom
Very good assistance at showroom
Staff very helpful
Car had been decorated with ribbon as it was my birthday, very clean etc. There was one problem where the dash had been scratched, but it was dealt with straight away
Its the best experience Ive ever had with a car service. Quick and efficient and my car was lovely and clean - inside and out when I picked it up.
Mini are always courteous
Great staff and service from reception to parts and service staff e
Treated like a person rather than a number. Car also appeared to have been washed following MOT and service
People there are ready to assist you.
Very thorough service and ensured customer satisfaction
I arrived early for my service. It was cold so they opened early to let me in. They took me to work and collected me at the end of the day. They went the extra mile!
The only issue I had was the offer to "speak to my manager" re the price to see if we would agree to a purchase on the day. I think that devalues the offer and is more akin to double glazing sales
All made very easy
everything went well
The staff were extremely friendly and completed the work to a high standard
Dropped my car off night before,picked up following Afternoon, Sparkling clean.
Good friendly service and car running well.Feel well looked after
Liv was awsome, found exactly what I wanted and added a personal touch too.
The car sales person (Amber Davenport) was very informed, courteous and trustworthy, and dealt with us in a very friendly but professional manner.
because every time I have to approach the shop, for services or just for advice I receive treatment that are more than expected. they are above the average
Customer service is excellent. Staff brilliant can't praise them enough.
Value for money
I needed to pick up on a Saturday due to work. Garage policy is only to have pick ups first and last thing. I couldn't get one of those slots at short notice when the V5s arrived so had to wait 10 days to pick up my car
All the staff are excellent :)
I had to bring car back 3 times before issue was resolved properly.
Fabulous service and very friendly, helpful staff
The Sales staff member was extremely professional and helpful at all times.(Amber Davenport). She was friendly and extremely knowledgeable of not only the different models but the financial products too.Amber is a great asset to your Company.
Very professional service...
All the staff were brilliant. Lovely and friendly and very helpful. They answered all my questions and I never felt pressured. Amber and Amy were especially helpful, always welcoming and clearly very knowledgable. An absolute pleasure to deal with.
Matt Tinsley helped me make the right choice of car. I have a back problem so Matt was patient and showed me each car allowing me to get in and out of each car.This allowed me to make the right decision of car that was best for me.
one minor point is that I had visited the dealer to complete all paperwork ahead of car pick up. yet it still took ages to finalise documents on pickup day. like an hour to sign two forms is a bore.
Again, great team of people who talk to you like a friend and give excellent customer service
Easy to book in. Car valeted as part of service.
New tyre fitted with completely wrong pressure. Despite request to check other tyre pressures too all 4 tyres had different pressures when the car was handed back to me.
Have had no problems, sales person very knowledgable and sorted the deal and car to what i wanted
Great customer service all needs met
Amy, Amber and Chris are beyond doubt the best in the business
The professional and friendly service and thoroughness of the work carried out was first class in our opinion
Professional and personable service, especially from Amber Davenport and Amy in finance
I found the whole experience stress free. Ian managed to overcome any problems or questions I had.
Lavinia Collins was extremely friendly and courteous as always. The transition from hand over from my old car to delivery of the new one was absolutely seamless.
Superb after sales service.
I particularly like the collection and return of my vehicle service that Bowker do.
as above excellent service with very pleasant staff
Everything clearly explained and dealt with. No pressure.
Lived up to my expectations
same as above
Friendly, knowledgeable staff, not pushy or trying to sell a particular product
Completely satisfied, everything was clearly explained