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Customer Reviews.

sales

5

very easy, Liv who sold me my mini, went out of her way to complete documents and presented the car to me on delivery day in an amazing way!

10 November 2017

service

2

As above, but the cost is also excessive for pads.

08 November 2017

sales

5

Always kept informed throughout the process of exchanging the vehicles.

07 November 2017

service

5

Every time we visit we’d like to buy another car. The service is second to none and the best we’ve ever had anywhere. We will be using this dealership for sometime.

07 November 2017

service

5

I have taken my mini to bowler Preston since I bought it from new staff and facilities while waiting very good

06 November 2017

service

5

nice welcome, nothing was too much trouble and everything went perfect from the minut ei arrived

06 November 2017

service

5

As I said above the team team covered everything including the washing and cleaning of the car to complete the whole service, very satisfied

03 November 2017

sales

5

Always used Bowker in Preston they are an excellent dealer.

03 November 2017

service

3

Fault not sorted. It has started again. Will have to book it back in.

02 November 2017

service

5

Well looked after

31 October 2017

sales

5

The showroom and staff were very helpful but not pushy. The showroom itself was very clean and modern. I was kept up to date with the progress of the sale.

28 October 2017

sales

5

Smooth and trouble free

27 October 2017

service

5

Excellent attention to detail

27 October 2017

service

3

The service was done well but they forgot to stamp and fill in my service book resulting in another 60mile round trip to get my book stamped again

23 October 2017

sales

5

From the first contact Bowker Mini did not hassle us into making decisions but assisted by supplying information at all stages for us to make an informed decision.

23 October 2017

sales

5

We were kept fully informed at each stage of ordering and delivery of the car.

22 October 2017

service

4

From first contact to finally having our vehicle returned to us, everything was carried out to our expectations.

21 October 2017

service

5

The service was quick and staff friendly keeping me updated of the progress as I waited.

16 October 2017

sales

5

Excellent service (as always) from Bowkers Preston & Liv in particular...

15 October 2017

service

5

Friendly, helpful and courteous staff. Service carried out and text and video received when completed. Mini cleaned and when not quite ready fo collection I was offered a drink while I waited.

14 October 2017

sales

5

I didn't feel pressured and Amber Davenport gave me plenty of time to make a decision I was happy with.

13 October 2017

sales

5

Amber Davenport was great she wasn’t pushy and gave excellent advice

11 October 2017

sales

5

Amber Davenport and Amy Critchley made the whole experience run very smoothly. It is the first time I have bought my own car and they explained everything i needed to know so clearly and were always available to offer help and support

11 October 2017

sales

5

Greeted at the door, dealt with politely and informatively. Consistent communication via mini up to car delivery.

10 October 2017

service

5

Having only one day off Bowker fitted me in with no problem and made my life so much easier

10 October 2017

sales

5

Great customer service and communication from Lavinia

10 October 2017

service

5

Very efficient and quick.

09 October 2017

sales

5

Liv was a brilliant support with this and my previous purchases. This time I was unable to get to the show room to complete my paperwork/pick up the vehicle due to medical reasons, and Liv didn't hesitate in offering to come to my home & sort things

06 October 2017

service

5

Very friendly and efficient

06 October 2017

sales

5

Simon Collinson was very helpful and pleasant, without being a pushy salesman, allowing me to spend time looking at the MINI models and arranging a test drive. He kept me fully updated throughout and it was the best handover of a car that I have had.

06 October 2017

sales

5

Because Ian the salesman could not do enough to satisfy our needs for the car

05 October 2017

sales

5

The Sales Representative was extremely helpful and a perfectionist.The customer service was flawless from start to finish and each member of the team went out of their way to ensure the purchase ran smoothly from start to finish.

04 October 2017

service

5

Preston branch are always friendly and cooperative

03 October 2017

sales

5

As above

03 October 2017

service

5

the personal service as above

02 October 2017

service

5

From booking the appointment, car collection/return and the cleanliness of the car on return was excellent. Everything was effortless.

30 September 2017

sales

5

All staff extremely helpful throughout the process

30 September 2017

service

5

no issues at all

29 September 2017

service

5

Friendly and helpful and always keeping me up date on the cars progress.

28 September 2017

sales

5

Everything was explained to me from the first moment I enquired about my new mini to driving away. I would never go anywhere else for a car.

28 September 2017

service

5

Very happy with my experience. The staff were very helpful and friendly. I used to get a discount for parts and labour but don't anymore. Maybe that could be reinstated as I'm a very good loyal customer and always go there for all my repairs etc.

25 September 2017

service

5

From the initial call to schedule the service to the final follow up, it is clear that the customer comes first. My mini was picked up and returned with excellent professionalism and top class customer service.

25 September 2017

service

3.5

I was informed that the horn was only working sometimes. Why was the car returned without this being fixed?

25 September 2017

sales

5

From the second I walked into my mini centre I was treated with the upmost respect by the sales team . No sales pressure just all honest info about the vehicle I was interested in .Found the perfect car within my budget .

25 September 2017

sales

5

My explanation in the above box gives the answer as to why I was completely satisfied with my experience at the Mini centre .

24 September 2017

service

5

As above answer

23 September 2017

service

5

Eveything well oragnised,friendly and proffesional service all round.

23 September 2017

sales

4

The whole process, from ordering to delivery & collection was straightforward & quicker than anticipated.

23 September 2017

service

5

Been in couple of times for mot and service, everything was sorted promptly and efficiently from the booking to the curtesy car, very happy

22 September 2017

service

5

Courteous, efficient and friendly. Good coffee too