OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
148 ratings and 92 comments received in the last 90 days.
01 May 2025
I felt listened to and looked after. I got exactly what i wanted. This is my 4th Mini from Bowker Preston and i have always felt valued.
25 April 2025
Simon Collinson was great, kept me updated
19 April 2025
Communication was excellent and any issues/queries/concerns were resolved.
10 April 2025
I dealt with Kirstin Smith from start to finish. She is a really pleasant, personable young lady. She looked after me 3 years ago and I specifically went back to her this time when changing my mini. Kirstin is a credit to your company.
01 March 2025
Generally very good service, although we had to keep ringing so maybe a little more communication would have been good
28 February 2025
Attention to detail with everything explained in a friendly and accurate manner
11 May 2025
Completely satisfied
09 May 2025
I paid a fair price
08 May 2025
As stated above, excellent service
06 May 2025
Service always done to a good standard and the service desk are very helpful On the down side the valeting could be better
05 May 2025
Booking in my car was efficient. Great customer service. My car was ready within the time given and my bill was cheaper than expected. Happy customer
02 May 2025
See comments above. However the Service Manager was helpful and polite and we were able to reach an agreement regarding the cost of the battery.
29 April 2025
Because it is true
29 April 2025
Job completed quickly
29 April 2025
Everything that you do is top notch
29 April 2025
Tyre pressure checked and adjusted but front pressure incorrect 34 psi instead of 38.
02 May 2025
very good service